If this is the case, please try running through Knowledge Base article #269. There is also a possibility that the server is running, but is being blocked by firewall software on the server (WinXP with Service Pack 2, for example). Please follow the manual on restarting or re-installing the server software. If you are unable to see the server name, then the server software itself is not running. there is a problem with name resolution (dns) on either the server or the client.Īs a first step, run the WLMADMIN program (found in the LMTools folder) on the server.There are several main reasons why the license server discovery may fail: The software is designed to automatically locate the server running on the same subnet, making the setup easier.

error #18 'unable to locate license files'.errors #17 and #4 'unable to locate license server'.Please add back the licenses you received from Carlson Software. If when adding license file you used 'Add To Server' instead of the proper 'Add To Server AND its File', then the server will lose it's licenses on a reboot. If the server had been running fine, but was rebooted and now does not work - verify in WlmAdmin (found in the LMTools folder) that the server still has it's license files. First of all, make sure that you are running the latest build of both the Carlson program and the Sentinel License Manager.

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